Information on Sales Services and Order Processing

You are welcome to send requests for quotations and orders to at any time, or call us on +49-(0)30-280 4711-0.

You can send us your inquiries, requests or orders by email at any time. We are also available by telephone between 8 a.m. and 5 p.m. local time (GMT+1). Outside these hours, please leave a message on our answering machine and we will call you back immediately. Our contact details are:

FEMTO Messtechnik GmbH
Klosterstraße 64
10179 Berlin

Phone: +49-(0)30-280 4711-0
Fax: +49-(0)30-280 4711-11

Please also refer to our list of international sales partners and contact the sales partner responsible for you directly.


Please send requests for international prices directly to your local representatives. If you cannot identify a distributor for your region, please do not hesitate to contact our sales team directly. We typically quote prices in EURO and specify shipping costs and delivery times. All prices are quoted ex works FEMTO Berlin, Germany and do not include transport and export handling costs which are charged extra. Please contact our sales team for an official quotation.


Usually we use Express Parcel Services (UPS or FedEx) for shipping. This is the fastest, easiest and cheapest way for most orders.


For international orders we generally ask for prepayment prior to shipment.

Terms and Conditions

The general terms and conditions of August 10, 2023, apply, which are available here.

The general terms and conditions are also available as PDF file.